GENERAL

• How will I get my downloads from 123presets?

  Great news! 123presets offers instant downloads for all products. As soon as you finish the payment process, you will be given the option to download the product(s) from the final purchase page. Additionally, you will receive an email with download instructions shortly after completing your purch...

• What are the payment options?

  123presets offers a variety of payment options for your convenience. You can choose to pay using Debit or Credit Card, Apple Pay, or PayPal.

• Do you work with bloggers, influencers, and other content creators for collaborations?

  Absolutely! We are thrilled to collaborate with bloggers, influencers, and other content creators. If you are interested in partnering with us, please reach out to us at hello@123presets.store. We would love to discuss all the details and send you an offer that suits your needs. To help us get to...

• What should I do if I entered the wrong email address during checkout?

  If you accidentally entered the wrong email address during checkout, don't worry! Simply contact our team at hello@123presets.store and provide us with as much information as possible, including your full name, order number, correct email address, the wrong email address you entered, and which pr...

• How do I request an invoice from 123presets?

  Simply send an email to hello@123presets.store and include your business information such as your name, address, and VAT number (if applicable). The 123presets team will promptly send you an invoice upon receiving your request.

• How can I recover my preset purchases if I've lost them?

  Click here to log into your account and access all orders. Use your username and password, if you're not sure of your password, you can reset it in seconds. If you come across any issue – please write to help@123presets.com and our 24/7 support team will help you ASAP.

• What currency does 123presets process payments in?

  123presets uses USD as the primary currency for all purchases made on our online store. However, if you're making a purchase using a different currency, no worries! Your bank will automatically convert the USD amount into your usual currency at the current exchange rate. Rest assured that you can...

• What if your bank card or PayPal fails?

  Uh-oh, it looks like your bank card or PayPal payment failed during checkout. Don't worry, we're here to help! Here are a few tips to get you back on track: First, double-check the payment details you entered to make sure everything is correct. If that doesn't work, try using a different payment...